Filter news and updates by:
Patient feedback is a valuable tool that can help healthcare providers, including general practices, allied health and specialist practices and virtual healthcare providers improve their
The voice of the patient is an increasingly important factor shaping the way services are delivered in the Australian healthcare sector. As patients become more
If you worry about negative online reviews from patients, you’re not alone. One study from the United States found that 9 out of 10 doctors
The healthcare sector is witnessing an unprecedented technological revolution, fundamentally reshaping patient experience and healthcare delivery. Central to this transformation is the use of digital
As a healthcare provider, your primary goal is to provide quality care to your patients. However, in order to run a successful health practice, it’s
As healthcare professionals, our ultimate goal is to provide the best possible care to our patients. Can we achieve this without actively seeking out patient
As healthcare professionals, we continuously strive to make improvements in our service provision and patient care. One of the ways to achieve this is by
According to a recent article in the Medical Journal of Australia, patient activation plays a crucial role in empowering people to take charge of their own health
Real-time patient feedback involves obtaining feedback from patients during or immediately after their visit and providing an opportunity for patients to express their thoughts, experiences
Patient feedback is a goldmine of information to help healthcare organisations deliver on their business strategy and key goals. Listening to patients and understanding their
Providing high-quality patient care and service is at the heart of what we do as healthcare professionals. Patient feedback is integral to understanding how patients
As healthcare professionals, we strive to deliver the best possible care to our patients. We are constantly seeking ways to improve our quality of service
