Colleague Feedback Evaluation Tool (CFET)

It is often difficult for clinicians for gather systematic feedback on their professional skills such as clinical ability, keeping up to date, working within limitations, team work, commitment and probity. Thousands of general practitioners, GP registrars, nurses and other health professionals have benefited from the information provided by their CFET results. CFET has been used and trusted for nearly two decades by Australia and UK clinicians who want clear patient views. It is deemed flexible enough to be used in a variety of professional contexts - hospitals as well as general practices. CFET has also been used by health professionals who work in the community.

CFET has been recognised by Regional Training Organisations (RTO) and colleges as an important learning tool for GP registrars. It is suitable for appraisal and revalidation as well as professional development purposes.

What is CFET?

CFET is a fully validated patient tool which is suitable for appraisal and revalidation as well as professional development purposes. It is designed to give health professionals feedback on their interpersonal, communicative and professional skills as perceived by their peers.

The CFET consists of two elements: a colleague feedback survey, and a self-assessment questionnaire.

How does it work?

CFET – Colleague feedback survey

The CFET is carried out online via our secure portal. Participants submit a list of nominated colleagues to CFEP Surveys, we then contact each of the colleagues via email and invite them to complete a feedback questionnaire online. We monitor the status of each survey so that we can follow up, where necessary, with any reminders that are needed to ensure that the colleague survey is completed as swiftly as possible.

A minimum of 15 colleagues need to be nominated and a minimum of 12 colleague responses are required for a report to be generated.

SA - Self-assessment questionnaire

The self-assessment questionnaire is completed online via our secure portal. The questionnaire asks the participant to rate themselves against the questions in the colleague feedback questionnaire being completed by their peers. We then provide a comparison table within the report, displaying self-assessed scores against those of colleagues for each question, in order to encourage self-reflective practice.

The self-assessment component must be completed in order for a report to be provided.

What you get

We provide a confidential report that is clear, comprehensive and easy to understand. Support materials are provided to help interpret results. Practical guidance materials will help to identify strengths and weaknesses that will assist the clinician in working towards positive change. The report includes anonymised written comments, summary tables (with demographics) and graphs. Results also contain benchmark scores from other clinicians.

What is the credit point value of this activity?

RACGP – 40 Category I QI&CPD points

ACRRM – 30 extended skills points for PDP

RACS – 10 CME points