Interpersonal Skills Questionnaire (ISQ)

Thousands of general practitioners, GP registrars, nurses and other health professionals have benefited from the information provided by their Interpersonal Skills Questionnaire (ISQ) results. ISQ has been used and trusted for nearly two decades by Australia and UK clinicians who want clear patient views. It is deemed flexible enough to be used in a variety of professional contexts - hospitals as well as general practices. ISQ has also been used by health professionals who work in the community.

ISQ has been recognised by Regional Training Organisations (RTO) and colleges as an important learning tool for GP registrars. It is suitable for appraisal and revalidation as well as professional development purposes.

What is ISQ?

ISQ is a fully validated patient tool. It is designed to give health professionals feedback on their interpersonal skills during consultation.

It contains just 13 items and takes around 2 minutes for patients to complete.

How does it work?

The patient survey is typically a paper based post – consultation exit survey. ISQ questionnaires can be given to patients by receptionists or administration staff. The questionnaire is accompanied by a sealable envelope so that patients can be confident that they are being asked anonymously. Return is usually by ballot box on site – although other modes of collection can be easily arranged.

We generally require 40 completed questionnaires per clinician.

What you get

We provide a report exclusively and confidentially to clinicians. It includes anonymised written comments, summary tables (with demographics) and graphs. Results also contain benchmark scores from other clinicians. Support material to help with understanding and acting on these results is included.

What is the credit point value of this activity?

RACGP – 40 Category I QI&CPD points

ACRRM – 30 extended skills points for PDP

RACS – 10 CME points

360 degree Feedback

Results can be used by GPs and other doctors as part of a full multi-source feedback (MSF) activity. See 360 Feedback for more details.