About CFEP Surveys

CFEP (Client Focused Evaluation Program) has an international reputation for providing high-quality products to health professionals and organisations.

We undertake paper and electronic-based surveys and have assisted over 5000 practices Australia wide to meet their RACGP patient feedback accreditation standards for both 4th and 5th Editions.

We help doctors, specialists and general practices to get evidence on the quality of their services to patients.

In addition, we work with a number of Australian and New Zealand Medical Colleges in the provision of a 360 Multi Source Feedback tool.

We have also administered surveys for the Pharmacy Guild, Australian Dental Association, Australian Diagnostic Imaging Association, Fitness Australia, Australian Physiotherapy Association and International Retirement Community Accreditation Scheme.

Let us help

CFEP Provides

  • Validated surveys and methods
  • Clear analysis and reports with focused benchmark data
  • Helpful, responsive query handling
  • Client-led survey design and/or management

What our customers say

“Presentation on bar charts were very easy to understand the whole concept”

AHPRA Doctor

“Thank you for our report – we are very happy with the service we have received and really appreciate the speed with which our report was collated and sent. We will definitely recommend your surveys and your company to other practices in our area. I was concerned that we would not receive our report before our survey visit but we have it four weeks before the visit date – very impressive. Our overall impression from this experience is – wonderful!!! Thank you so much – accreditation is very stressful and the ease of using your surveys has been one less stressful thing for us”

Practice Manager

“The speed with which you made the survey available to us was very much appreciated.”

Practice Manager

Among many valuable clients, we are delighted to be working with