About CFEP Surveys

CFEP (Client Focused Evaluation Program) has an international reputation for providing high-quality products to health professionals and organisations.

We undertake paper and electronic-based surveys and have assisted over 5000 practices Australia wide to meet their RACGP patient feedback accreditation standards for both 4th and 5th Editions.

We help doctors, specialists and general practices to get evidence on the quality of their services to patients.

In addition, we work with a number of Australian and New Zealand Medical Colleges in the provision of a 360 Multi Source Feedback tool.

We have also administered surveys for the Pharmacy Guild, Australian Dental Association, Australian Diagnostic Imaging Association, Fitness Australia, Australian Physiotherapy Association and International Retirement Community Accreditation Scheme.

Let us help

CFEP Provides

  • Validated surveys and methods
  • Clear analysis and reports with focused benchmark data
  • Helpful, responsive query handling
  • Client-led survey design and/or management

What our customers say

“Very good survey. Gives me more ideas and guidance regarding doctor/patient/colleague interaction/relationship. Gives me more confidence and guidance and moreover point out my strong and weak areas where I have to concentrate more. So it’s a really helpful survey for me”

“Anonymity encourages frank feedback”

AHPRA Doctor

“I confess that I was irritated by the effective need to have an outside survey done as part of accreditation. However, even given the small numbers, the survey has proved worthwhile in both reinforcing the fact that we seem to be on the right track and also in highlighting areas that might benefit from improvements”

Practice Manager

Among many valuable clients, we are delighted to be working with